19 Aug
|
Central Business Solutions
|
India
19 Aug
Central Business Solutions
India
Must-have Skills: A Lead BA with at least 4-5 yrs in the capacity as a Lead.
Has worked in Transformation BA space and lead /guided a team of BA’s in a programme/project construct.
Comes with experience working in a large global organization like ours (preferably in Banking).
Understanding of Contact Center Domain OR Worked in any Banking domain that interfaces with Contact Center.
Positive-to-have Skills: Chatbot & Voicebot exposure, NLU, LLM / GenAI exposure, RM Chat (Whatsapp), Genesys Cloud.
Comes with Technical Analysis Background
📌 CCT - Conversation Banking/ Lead BA/ Transformation BA(Shephali) (India)
🏢 Central Business Solutions
📍 India