Job Description :

Req ID 90106|GBS Chennai, India,ZF Commercial Vehicle Control Systems India Limited

Job Description

What you can look forward as Senior Engineer- IT Technical Support(L2):

- Data Onboarding Excellence
- Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA
- Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements
- Technical Support & Issue Resolution
- Resolution of complex L2 data ingestion and SQL issues within defined SLA
- Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues

- Process Improvement & Scalability

- Identification and elimination of recurring onboarding/data issues (root cause driven)
- Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect

- Documentation & Knowledge Management

- Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates
- Structured knowledge base enabling faster resolution and onboarding

- Cross‑Functional Collaboration

- Clear escalation and resolution of product defects with Development/Product teams
- Feedback loops translating customer/data issues into product improvements

Your profile as Senior Engineer- IT Technical Support(L2):

- Bachelor degree in Engineering Domian(BE/BTECH) with Min 5+ Yrs in IT Technical Support using SQL SERVER
- Willing to work in European shifts
- Knowledge and expertise in:




- Master data management systems such as SQL server, Profisee, and Informatica MDM.
- Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)
- Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)
- Contemporary Linux distributions and Bash are an advantage
- Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capability to challenge existing processes and propose optimizations

Why you should choose ZF in India

- Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
- Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
- Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
- Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
- Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.

Be part of our ZF team as Senior Engineer- IT Technical Support(L2) and apply now!

Contact

Veerabrahmam Darukumalli

📌 Senior Engineer- IT Technical Support (Chennai)
🏢 Zf Friedrich
📍 Chennai