About the Role

We are looking for an experienced Senior ServiceNow Developer to join a growing technology team in India.

The successful candidate will be responsible for the design, development, configuration, customization, and implementation of ServiceNow solutions. This is a hands-on development position requiring strong technical expertise across the ServiceNow platform.

Candidates must have hands-on experience in at least TWO of the following ServiceNow modules:

- ITOM – IT Operations Management
- ITAM – IT Asset Management
- HRSD – HR Service Delivery
- CSM – Customer Service Management

Key Responsibilities

- Design, develop, configure, and customize solutions on the ServiceNow platform.
- Develop workflows, business rules, UI policies, client scripts, script includes, notifications, and other ServiceNow components.
- Participate in end-to-end ServiceNow implementation projects, from requirement gathering and solution design through development, testing, deployment, and post-production support.
- Work closely with business and technical stakeholders to understand requirements and translate them into scalable technical solutions.
- Implement and enhance ServiceNow modules based on business requirements.
- Develop and maintain integrations between ServiceNow and third-party applications using REST/SOAP APIs and IntegrationHub.
- Perform troubleshooting, debugging, performance optimization, and technical issue resolution.
- Participate in ServiceNow upgrades, enhancements, testing, and deployment activities.
- Ensure solutions follow ServiceNow development best practices and platform standards.
- Support technical documentation, code reviews, and knowledge sharing within the team.
- Collaborate with cross-functional and global teams throughout the development lifecycle.

Requirements

- Minimum 5 years of overall working experience or above, with solid hands-on experience in ServiceNow development.
- Strong hands-on experience as a ServiceNow Developer.
- Solid experience in ServiceNow development, configuration, customization, and implementation.




- Must have hands-on experience in at least TWO modules: ITOM / ITAM / HRSD / CSM.
- Robust knowledge of JavaScript and ServiceNow scripting.
- Experience with Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer and workflows.
- Experience developing ServiceNow integrations using REST/SOAP APIs.
- Good understanding of ServiceNow platform architecture and development best practices.
- Experience working across the full development lifecycle.
- Strong troubleshooting and problem-solving skills.
- Good communication skills with the ability to work effectively with both technical and business stakeholders.
- Candidates should be based in or willing to work from Bangalore or Hyderabad.

Preferred Qualifications

- Candidates with experience building and delivering ServiceNow projects end-to-end are highly preferred, particularly those who have been involved from initial requirements and solution design through development, implementation, go-live, and post-production support.
- Experience in greenfield ServiceNow implementation or building solutions/modules from scratch would be a strong advantage.
- ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) would be advantageous.
- Relevant ServiceNow module-specific certifications are highly preferred.
- Experience working in enterprise-scale or complex ServiceNow environments would be an advantage.
- Experience working with global stakeholders or distributed development teams is preferred.

Ideal Candidate

We are particularly interested in candidates who are strong hands-on ServiceNow developers rather than purely functional consultants or project managers.

The ideal candidate should have at least 5 years of working experience, be technically confident and able to independently handle development and customization work, with strong practical experience across at least two of ITOM, ITAM, HRSD and CSM.

- Candidates who have successfully participated in or delivered ServiceNow projects from end-to-end — particularly building solutions from the ground up — will be strongly preferred.

📌 Senior ServiceNow Developer (Secunderabad)
🏢 Tenth Revolution Group
📍 Secunderabad