Roles and Responsibilities

- Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives.
- Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge.
- Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs.
- Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization.
- Monitor progress against key performance indicators (KPIs) to measure program effectiveness.

Desired Candidate Profile

- 5-10 years of experience in Learning & Development or a related field.
- Robust understanding of Training Delivery, Training Management, TNA, TNI, OJT, TTT, Train the Trainer, Training Analysis, Needs Assessment, People Management, Training Programs, Need Analysis.
- Proven track record in developing successful training programs that drive business results.

📌 Senior Training Manager (Kolkata)
🏢 Startek
📍 Kolkata