IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including:
•Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks)
•Identifying the key technology interactions and dependencies across systems/platforms impacting the organization’s ability to achieve integration, compatibility, and performance targets
•Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives
Positions on this level are fully proficient in executing established standards.



Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical skilled experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes.

Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

📌 Systems Engineer I (Bengaluru)
🏢 Teleperformance
📍 Bengaluru