20 Aug
|
Devesh Shanker Mathur
|
Noida
20 Aug
Devesh Shanker Mathur
Noida
Job Title: Post-Sales Manager – Real Estate
**Experience:** 3+ Years
**Gender:** Female
**Education:** Graduation
**Language:** Fluent English
**Salary:** ₹50,000–₹80,000 per month + Incentives
#Job Summary
We are looking for an experienced and customer-focused **Post-Sales Manager** to manage client relationships after the property sale, ensure smooth documentation and coordination, and deliver an excellent customer experience throughout the post-sales journey.
#Key Responsibilities
* Manage post-sales activities and maintain strong relationships with customers.
* Coordinate with customers regarding documentation, agreements, payments, possession, and other formalities.
* Resolve customer queries and complaints promptly and professionally.
* Coordinate with internal teams such as Sales, CRM, Legal, Finance, and Operations.
* Track customer requests and ensure timely resolution.
* Maintain accurate customer records and regularly update CRM systems.
* Follow up with customers for pending documents,
payments, and other requirements.
* Ensure a smooth transition from sales closure to possession/handover.
* Prepare regular reports related to customer issues, pending cases, and post-sales activities.
* Ensure high customer satisfaction and retention.
# Requirements
* Minimum *3 years of experience* in post-sales/customer relationship management in the *real estate industry*.
* Graduate in any discipline.
* **Fluent English communication** skills, both verbal and written.
* Strong customer-handling and problem-solving abilities.
* Good knowledge of real estate post-sales processes and documentation.
* Strong coordination, follow-up, and interpersonal skills.
* Proficiency in MS Office and CRM tools.
# Compensation
₹50,000–₹80,000 per month + Attractive Incentives
Location:- Noida
Job Type:-Full time
📌 Real Estate Sales Manager (Noida)
🏢 Devesh Shanker Mathur
📍 Noida