Company Name: VARITE India Private Limited

About The Client:
A data management and cloud services company headquartered in the United States specializes in simplifying backup, recovery, and data protection processes. The firm offers a cloud-based platform integrating backup, instant recovery, archival, search, and analytics functions. Known for its innovative data management approach, the company caters to organizations seeking efficient and scalable solutions.

About The Job:

- We are seeking a highly driven, enterprising individual with exceptional communication skills to join our Operations team and help operationalise our products in our quote-to-cash processes.
- In this full-time hybrid role, you'll use your NPI and CPQ knowledge to translate strategy into operational reality: aligning with cross-functional partners on process and policy, compiling requirements, and delivering efficient, scalable solutions from New Product Introduction (NPI) through End of Life (EOL).

Essential Job Function:

- Support GTM initiatives and new product launches; be accountable for CPQ and NPI deliverables that drive product growth and improve sales productivity.
- Own the NPI Operations ticket queue and dashboards: triage, assign, track, and follow up to meet SLAs and prevent escalations; balance day-to-day support with small to medium projects.
- Own prioritization decisions across the NPI portfolio, balancing competing stakeholder asks.
- Regularly compile reports and provide clear status updates; communicate timelines, risks, and decisions to stakeholders.
- Deliver NPI releases and bug fixes based on priority; manage escalations end-to-end and drive them to resolution, looping in leadership only when broader visibility is needed.
- Lead CPQ and NPI enhancements and initiatives end-to-end: requirements analysis, consensus-building, solution design, testing, documentation, training, and launch.
- Partner closely with IT and cross-functional teams to design scalable, agile solutions and drive timely delivery through effective coordination and communication.
- Maintain the product master and ensure SKU configuration integrity across PDM and CPQ environments; recommend improvements grounded in best practices.
- Analyse and optimise CPQ and NPI processes to drive efficiency and scalability; assess upstream/downstream impacts across PDM, CPQ, billing, and renewals.
- Work across the full quote-to-cash lifecyclefrom packaging, pricing, and selling to growth, retention,



and EOL transitionsto drive cross-functional alignment.
- Create, maintain, and deliver training and documentation for all new implementations to drive adoption and ensure stakeholders are enabled as products and processes roll out.
- Mentor junior analysts on CPQ/NPI processes and best practices.

Qualification:
Required

- 8+ years in a Business Analyst or operations role, preferably in a SaaS environment
- 6+ years of hands-on experience in CPQ or other quote-to-cash system
- Track record contributing to go-to-market initiatives in high-growth, scaling organisations; proven ability to translate strategy into executable plans
- Self-starter & Results-Driven: demonstrates a high level of productivity with minimal oversight; takes ownership, shows initiative, and proactively drives solutions to completion
- Strategic thinker: evaluate things holistically and for the long term, make decisions using a strong blend of technical chops, risk assessment, and understanding of business needs and priorities
- Excellent communication and follow-up skills; transparency, and the ability to synthesise information into a clear, digestible format for business operations teams
- Adept collaboration skills; Comfort working cross-functionally and learning new domains quickly; technical fluency in systems and data concepts; ability to influence without formal authority
- Strong analytical skills; able to assess CPQ and downstream impacts, analyse data to identify issues, and recommend solutions
- Hands-on experience with operational tools and systems (e.g., Salesforce, Jira); familiarity with quoting, SKU configuration, and the product development lifecycle
- Detailed knowledge of CPQ functionalities and the ins and outs of ***'s PDM & CPQ environment
- Program management skills across intake, SLAs, dashboards, and stakeholder management and enablement
- High-energy, company first, positive attitude: Passionate and motivated to make a massive impact and work hard in a fast-paced workplace
- You are detail-oriented, leverage your resources,



and get things done on time with quality results

Preferred

- Experience delivering NPI releases, complex SKU updates, and changes that span multiple workstreams.
- Client administration experience and/or Salesforce certifications.
- Familiarity with AI concepts, ideally as applied to the Sales function, is a plus.

- Top 3 must have hard skills: NPI lauch experience (SKU creation, management), Salesforce CPQ,
- Top 3 must have soft skills: Proactive/Self-starter, strong/transparent communication skills, detail oriented
- What does a day in the life of this worker look like? Working with xf teams on launch of new offerings at ***, updates to existing packaging
- Schedule requirements/details (hours per day/week, days per week): 40 hrs per week, M-F
- Expected time zone for contractor to working (will they be working local India day hours or will they need to flex to work with other timezones): Evening shift, working PST hours

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Sr. NPI Operations Analyst (Karnataka)
🏢 VARITE
📍 Karnataka