Job Description

Job description

- At this level your work will typically focus on delivering quality customer service and continuously improving service delivery.
- Core activities and outcomes at this level may include:
- Investigate and respond to queries through various communication channels as appropriate
- Helpdesk: First point of contact for Capita managers and employees for queries
- Payroll: Inputting, processing and checking payroll transactions in a timely manner.
- Pensions: learn the rules governing the different pensions schemes and apply these when assisting customers and stakeholders
- HR Administration: Covers a broad spectrum of processes. Key activity is the managing of HR Operations tasks within Workday and supporting Onboarding activity.
- Learning: Content design, development and deployment.
- Resourcing: Sourcing, sifting and interviewing candidates. As well as coordinating assessments and the start of the onboarding

📌 Executive - HR Operations (Mumbai)
🏢 Capita
📍 Mumbai