20 Aug
|
Movate
|
Chennai
Job Description About the Company
n Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
n About the Role
n Position: International Voice Process
n Experience: 0.6 Months - 4 years
n Job Location: Chennai
n Responsibilities
n n Reviewing new orders for accuracy and completeness
n New order processing on a web-based system
n Customer enquiry clarifications
n Maintain service levels and high levels of accuracy
n Placing orders with our partners on a web-based order processing system
n Monitoring the status of these orders, taking appropriate action depending on the status
n Maintaining a high level of accuracy with respect to all activities
n Ensuring that customer requirements are met on a timely basis
n Maintaining accurate records of activities in our own internal systems
n n Qualifications
n Any Degree
n Required Skills
n n Minimum 6 months call center experience
n Minimum 12 months customer service experience
n Excellent overall tenure in job history
n B2+ English level
n 30 Words per minute
n Basic Computer Knowledge
n Retail Experience - Bonus
n n Pay range and compensation package
n [Pay range or salary or compensation]
n Equal Prospect Statement
n [Include a statement on commitment to diversity and inclusivity.]
📌 International Customer Service Representative - Voice (Chennai)
🏢 Movate
📍 Chennai