Job Description Let's talk spine - because most of India doesn't.
n Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea: non-surgical recovery should be the first option, not the last resort. Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've:
n n Consulted over 2.5 lakh patients
n Prevented 15,000+ unnecessary spine surgeries
n Achieved a 93% recovery rate - among the best in the world
n n Our mission
n To help people recover from back, neck and joint pain with accurate diagnosis and advanced technology- keeping surgery the last option.
n About the Role:
n Key Responsibilities
n n Handle outbound calls with patients and prospective customers generated through digital and marketing channels.
n Understand patient concerns, requirements and treatment expectations through effective questioning and active listening.
n Educate patients about QI Spines treatment approach, consultation process and available treatment options.
n Schedule and coordinate consultations with the appropriate clinic/doctor.
n Follow up with leads at different stages of the patient journey to improve conversion.
n Counsel patients on the value and advantages of recommended treatment plans.




n Address objections related to treatment, pricing, timelines and other concerns professionally.
n Convert qualified leads into consultations and treatment enrolments while maintaining a patient-first approach.
n Maintain accurate lead, follow-up and conversion records in CRM/software.
n Coordinate with clinic, clinical and operations teams to ensure a smooth patient journey.
n Track individual performance against daily, weekly and monthly sales targets.
n Prepare and maintain daily sales and conversion reports.
n Build long-term relationships with patients and ensure a positive experience throughout their journey.
n n Qualifications & Skills
n n Graduate in any discipline.
n 1–3 years of experience in Inside Sales, Telesales.
n Excellent verbal communication and interpersonal skills.
n Strong convincing, negotiation and objection-handling abilities.
n n What We Are Looking For
n We are looking for individuals who are:
n n Target-oriented and commercially driven
n Strong communicators and active listeners
n Confident in handling sales conversations
n Empathetic while dealing with patients
n Persistent and disciplined with follow-ups
n Comfortable working in a fast-paced environment
n Accountable for their individual targets and outcomes
n n Interested Candidates can share their resumes on / (phone hidden)

📌 Inside Sales Executive (Mumbai)
🏢 QI Spine
📍 Mumbai