Job Description Account Manager – IT Staffing
n Location: Bengaluru
n Work Mode: WFO – 5 Days
n Experience: 6–15 Years
n Must-Have:
n n Strong experience in IT Staffing / C2H – mandatory.
n Proven experience in Account Management & Delivery within IT Staffing.
n Experience managing enterprise / key / strategic accounts.
n Strong client relationship and stakeholder management skills.
n Ownership of end-to-end delivery, including requirements, submissions, closures and joinings.
n Experience managing client escalations, SLAs, governance and delivery performance.
n Ability to drive account growth, revenue and profitability.
n Strong understanding of IT recruitment and staffing operations.
n Immediate / short-notice joiners preferred.
n n Key Responsibilities:




n n Act as the SPOC for assigned strategic accounts and build strong client relationships.
n Manage end-to-end staffing delivery and ensure achievement of agreed SLAs.
n Work closely with recruitment teams to drive fulfilment and improve submission-to-joining ratios.
n Track requirements, pipeline, closures and onboarding performance.
n Handle client escalations and ensure timely resolution.
n Conduct regular account governance and performance reviews.
n Identify opportunities for account expansion and business growth.
n Drive revenue and profitability while maintaining solid client relationships.
n Coordinate with internal stakeholders to ensure smooth and consistent service delivery.
n

📌 Key Account Manager (Bengaluru)
🏢 Quess IT Staffing
📍 Bengaluru