Job Summary:

A sales administrator in Subam Papers Limited manages large-scale B2B commercial transactions, coordinates complex logistics for raw and finished paper goods, and serves as the primary liaison between corporate clients and the mill operations team. Shall guide and manage the inhouse CRM team.

Role & responsibilities

Primary Goal: Optimize the order-to-delivery pipeline for high-volume paper products (e.g., reels, sheets, corrugated boards, packaging materials) while ensuring mill production schedules align with client timelines.

Key Responsibilities

1. Order Processing & Industrial Specification Tracking

- Technical Order Validation: Process high-volume bulk purchase orders, carefully verifying technical paper specifications like basis weight (GSM), brightness, reel width, coating, and grade.
- ERP System Maintenance: Input and track order data within specialized industrial ERP platforms to manage paper manufacturing queues.
- Custom Quotations: Calculate custom B2B pricing based on tonnage, volume discounts, raw pulp surcharges, and freight costs.

2. Mill Coordination & Logistics Support

- Production Liaising: Coordinate daily with mill managers and production planners to check stock availability and prioritize machine runs for urgent client orders.
- Logistics & Dispatch Routing: Collaborate with heavy freight logistics providers and warehouse teams to schedule flatbeds or rail transport for bulk paper shipments.
- Inventory Monitoring: Monitor finished goods inventory at the mill to advise field sales representatives on lead times for specific paper grades.

3. Client & Account Administration

- B2B Client Services: Serve as the internal point of contact for corporate accounts, commercial printers, and packaging distributors regarding delivery ETAs.
- Dispute & Claim Management: Document and process client claims regarding transit damage, roll core defects, or deviations in paper quality/moisture content.




- Invoicing & Compliance: Generate multi-ton shipping invoices, bill of lading documents, and certificate of analysis paperwork required for industrial compliance.

4. Team Management & Performance Tracking

- Lead, train, and motivate the Sales team to maximize productivity.
- Set sales targets for the team and ensure their achievement through effective monitoring.
- Conduct regular performance reviews, coaching sessions, and skill development programs.

5. Market Analysis & Reporting

- Analyse market trends, competitor activities, and customer preferences to identify growth opportunities.
- Prepare and present sales reports, forecasts, and business performance reviews to senior management.
- Recommend pricing strategies and promotional activities to boost sales.

6. Payments

- Oversee the entire sales cycle, from lead generation to payment collection.

Preferred candidate profile Qualifications & Experience:

- Bachelors degree in Business, Marketing, or a related field (MBA preferred)
- Experience: 15 plus years of industrial sales administration experience, with preference given to background in pulp and paper, packaging, or heavy manufacturing.
- Industry Knowledge: Basic understanding of paper manufacturing concepts (e.g., sheet versus web setups, paperboard grades, recycling streams).
- Technical Skills: Advanced proficiency in MS Excel (for volume and rebate tracking) and experience with manufacturing supply chain software.
- Key Attributes: Superior numerical accuracy, ability to handle high-pressure supply chain disruptions, and solid multi-department communication.

Key Skills & Competencies:

- Deep understanding of paper grades, GSM, and technical specifications.
- Strong negotiation and relationship management skills.
- Excellent communication and leadership abilities.
- Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools.
- Ability to work under pressure and deliver results within deadlines.

📌 Senior Manager - Sales Administration (Paper & Packaging Division) (Tirunelveli)
🏢 Talent Corner HR Services
📍 Tirunelveli