Install configure and troubleshoot network security and switching solutions.
Provide technical support for customer network environments.
Diagnose and resolve network connectivity and security issues.
Perform routine health checks monitoring and maintenance of network devices.
Coordinate with customers to understand requirements and provide timely resolutions.
Document technical issues configurations and solutions.
Collaborate with internal teams to ensure smooth project execution and support.
Valuable hands-on experience with FortiGate FortiSwitch or Check Point technologies.
Solid understanding of networking fundamentals including TCP/IP VLANs routing switching and firewall concepts.
Positive troubleshooting and analytical skills.
Requirements
Bachelors degree in Computer Science Information Technology Electronics or a related field.
Relevant certifications such as Fortinet NSE/FCP or Check Point certifications are an added advantage.
Proficiency in Kannada is mandatory as the role involves regular customer interactions.
Willingness to travel locally if required for customer support activities.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.