19 Aug
|
Adecco
|
Bengaluru
About Company:
This company
An Ideal Candidate:
Experience: minimum 6 months
Qualification: Graduation
Key Competencies:
Roles and Responsibilities
Install, configure, and troubleshoot desktop computers, laptops, printers, and other peripherals.
Install, update, and maintain operating systems (Windows, macOS, Linux) and business applications.
Diagnose and resolve hardware, software, network, and connectivity issues.
Provide technical support to users via phone, email, remote tools, or in person.
Configure and support Microsoft Office, Outlook, Teams, and other productivity tools.
Create and manage user accounts, passwords, and access permissions using Active Directory or similar tools.
Set up and troubleshoot network connections, including LAN,
Wi-Fi, VPN, and internet access.
Perform system upgrades, patches, antivirus updates, and routine maintenance.
Manage IT assets, including inventory, device allocation, and warranty tracking.
Install and support printers, scanners, and other office devices.
Escalate complex issues to higher-level support teams when required.
Document incidents, service requests, and resolutions in a ticketing system (e.g., ServiceNow, Jira, Zendesk).
Ensure compliance with IT security policies and data protection standards.
As
📌 Desktop Support Engineer Noida Bengaluru
🏢 Adecco
📍 Bengaluru