ï· Portfolio Management – Manage a strong portfolio of enterprise customers
and guide them strategically to achieve their objectives.
ï· Revenue Growth – Drive current business opportunities within existing accounts
and identify areas for improvement to meet sales quotas. Identify and
capitalize on upselling and cross-selling opportunities across C-suite
stakeholders.
ï· Account Planning – Develop and execute account plans aligned with client
goals.
ï· Contract Negotiation – Negotiate contracts and close deals to maximize
profitability.
ï· Relationship Building – Build and maintain trusted advisor relationships with
key accounts and executive sponsors.
ï· Business Reviews – Conduct regular reviews to track progress and ensure
ongoing satisfaction. Communicate monthly/quarterly initiative updates to
internal and external stakeholders.
ï· Forecasting – Forecast and track key account metrics (quarterly sales results,
annual forecasts).
ï· Issue Resolution – Handle challenging client requests and manage escalations
effectively.
ï· Collaboration – Work closely with cross-functional teams (sales, marketing,
product, engineering) to deliver tailored solutions.
Requirements
ï· 7- 10 years of experience in Enterprise Account Management or related roles.
ï· Proven track record in managing client relationships and delivering exceptional
service.
ï· Experience with SaaS or enterprise-based products preferred.
ï· Proven ability in solution/concept selling (CRM, ERP, SaaS, CPaaS solutions).
Functional Skills
ï· Ability to communicate, present, and influence stakeholders at all
organizational levels, including C-suite.
ï· Expertise in CRM software and MS Office (especially Excel).
ï· Ability to manage multiple clients simultaneously with attention to detail.
ï· Willingness to travel as required.
Behavioral Skills & Attitude
ï· Comfortable explaining technology and solutions with a consultative approach.
ï· Self-motivated, results-driven, and able to work independently in a
📌 Enterprise Account Manager (Noida)
🏢 Rezo.AI
📍 Noida