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Duties and Responsibilities
Help manage current customer accounts.
Deal with a high volume of inbound and outbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a skilled representative of our company that other employees look up to.

Job Requirements
High quality written and verbal communication skills
Ability to adapt to changes in the work setting
Accurate and able to produce quality work
Dependability
Problem solver




Ability to work in teams and open to others’ views
Show respect toward others with cultural differences
Quality decision making
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Qualifications

Education/Experience
Graduation.
Logistics experience preferred only

Offered Advantages / Facilities :

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📌 Customer Care Executive Delhi
🏢 Career Creed HR Services
📍 Delhi