20 Aug
|
SOLIZE PARTNERS India
|
Bengaluru
20 Aug
SOLIZE PARTNERS India
Bengaluru
Job Description SOLIZE PARTNERS India Private Limited
n Job Title: Technical Leader: Dassault Solutions
n Job Location: Bangalore
n Employment Type: Full Time
n Experience Level: 10-15 years
n Educational Qualification: Engineering degree is required, ideally Mechanical
n Engineering.
n Job Summary:
n Solize is looking for a Leader – Technical who is responsible for providing technical
n leadership for Dassault Systèmes solutions [ Both Pre & Post Sales] by driving technical
n excellence, product expertise, customer support, issue resolution, and capability &
n competency development. The role focuses on mentoring technical teams, managing
n complex technical escalations, ensuring adherence to best practices, and serving as a
n trusted technical advisor to customers and internal stakeholders. Leader – Technical will
n act as the face of SOLIZE, interfacing and working closely with the internal sales teams,
n Dassault Systemes Technical teams as well as Brand teams to deliver value to
n customers.
n Key Responsibilities:
n • Technical Leadership:
n - Provide technical leadership across Dassault Systèmes products and related
n technologies. Guide and mentor the team of engineers in diagnosing and
n resolving complex product & application related issues. Establish technical
n standards, documentation, and best practices. Review technical solutions
n and recommend improvements for performance, scalability, and
n maintainability. Act as the highest technical escalation point for critical
n customer issues.
n • Customer Technical Engagement
n - Lead technical Pre & Post Sales alongside the sale team helping & supporting
n them on day-to-day basis. Ensure timely resolution of customer escalations
n while meeting service-level commitments. Monitor recurring issues and
n identify long-term corrective actions. Improve technical support processes
n and knowledge management practices.
n • Team Leadership:
n - Mentor Technical Consultants, Support Engineers, and Product Specialists.
n Conduct technical reviews and coaching sessions. Identify competency gaps
n and develop technical learning plans. Support recruitment and onboarding of
n technical resources. Foster a culture of collaboration, innovation, and
n continuous learning.
n • Knowledge Management & Continuous improvement:
n - Develop and maintain technical documentation, troubleshooting guides, and
n knowledge articles. Promote knowledge sharing across teams. Build reusable
n technical assets and diagnostic procedures. Standardize troubleshooting
n methodologies and support processes.
n - Evaluate recent Dassault Systèmes product releases and features. Recommend
n improvements to support methodologies and operational efficiency. Drive
n automation initiatives for monitoring, diagnostics, and reporting. Encourage
n adoption of industry's best practices and emerging technologies.
n Requirements - Skills & Qualifications
n Must Have:
n • 10 – 15 years of experience in a similar role of leading a technical team in the
n engineering software domain, preferably from the Dassault Systemes eco system
n with a minimum of 5 years in technical leadership, support, or technical sales
n role.
n • Strong understanding of PLM principles and engineering workflows
n • Strong leadership competencies like technical leadership, Coaching and
n mentoring, Customer-focused problem solving, Analytical thinking, Decision
n making, Stakeholder management, Communication and presentation skills,
n Collaboration across cross-functional teams & Continuous improvement mindset
n Nice to have/preferred skills and experience
n • Knowledge of Dassault technologies, including CATIA, DELMIA, BIOVIA &
n SIMULIA alongside the 3DEXPERIENCE Platform with certifications.
n • Hands-on experience of working with the 3DEXPERIENCE Platform
n • Knowledge of CAD Automation technologies EKL and languages like JAVA,
n MQL and JPO knowledge
n • Exposure to cloud-hosted enterprise applications.
n • Good understanding of Hardware, Operating Systemes and Data base
n management.
n Benefits
n • Technical organization is a significant pillar to the growth of the business, and
n a good technical leader will support the business managing and navigating the
n challenges and ensuring we have good credibility in our support services.
📌 Technical Leader: Dassault Solutions (Bengaluru)
🏢 SOLIZE PARTNERS India
📍 Bengaluru