Position Overview The Sales Officer will be responsible for driving showroom sales, providing exceptional customer experience, and achieving revenue targets for the Stanley Studio in Aluva. The role demands a strong flair for consultative selling, an eye for design, and the ability to engage with premium clientele in a sophisticated retail environment.

Key Responsibilities

1. Sales & Business Development

- Achieve monthly and quarterly showroom sales targets.
- Handle walk-in customers with professionalism, product knowledge, and brand-oriented communication.
- Conduct detailed product presentations highlighting design, quality, and lifestyle value.
- Build and maintain relationships with architects, interior designers, and walk-in clients to drive business.
- Proactively generate leads through referrals, client follow-ups, and events.

2. Customer Relationship Management

- Ensure superior customer service and satisfaction through personalized interactions.
- Manage the complete sales cyclefrom enquiry to closure and post-sale follow-up.
- Maintain client database and follow-up on potential opportunities.
- Handle client queries and coordinate with back-end teams for order fulfilment and delivery.

3. Visual Merchandising & Showroom Operations

- Ensure product displays, showroom hygiene, and layout adhere to brand standards.




- Coordinate with the visual merchandising team for product placement and new arrivals.
- Monitor inventory levels and coordinate with the operations team for stock replenishment.

4. Reporting & Coordination

- Submit daily and weekly sales reports to the Showroom Manager.
- Work closely with the design, logistics, and installation teams for seamless customer experience.
- Participate in periodic training sessions to enhance product and brand knowledge.

Desired Candidate Profile

- Education: Graduate / Post Graduate in Business Administration, Marketing, or related discipline.
- Experience: 38 years of experience in premium retail sales (furniture, interior design, luxury home dcor, real estate, or automobile industries preferred).

- Skills Required:
- Strong interpersonal and communication skills

- Consultative selling ability
- Excellent grooming and presentation standards
- Proficiency in CRM tools & MS Office
- Passion for design, interiors, and luxury lifestyle products

Key Competencies

- Customer Centricity
- Result Orientation
- Team Collaboration
- Brand Alignment & Qualified Conduct
- Negotiation & Relationship Building

Remuneration

- Competitive salary package based on experience and profile.
- Attractive incentives based on performance.

Reporting To: Showroom Manager / Retail Head

📌 Sales Officer (Stanley Lifestyles Limited) (Ernakulam)
🏢 BESTSELLERS COCHIN PRIVATE
📍 Ernakulam