19 Aug
|
The Hird
|
Navi Mumbai
19 Aug
The Hird
Navi Mumbai
Location: Airoli, Navi Mumbai
Skills: Fresher
One way cab facility
Roles & Responsibilities
Handle chats and email from US-based members regarding healthcare insurance, claims, policy details, and coverage.
Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
Resolve customer queries promptly with a customer-first approach.
Escalate complex issues to appropriate departments when needed.
Stay updated with system changes, policy updates, and meet quality and productivity targets
📌 Associate Navi Mumbai
🏢 The Hird
📍 Navi Mumbai