Key Responsibilities
Resolve customer issues promptly while ensuring high levels of customer satisfaction.
Coordinate with restaurant managers and outlet teams for timely issue resolution.
Record and track customer complaints and ensure proper follow-up until closure.

Eligibility Criteria
Minimum 2 years of experience in the restaurant or hospitality industry (mandatory).
Excellent verbal and written communication skills in English, Hindi.
Robust problem-solving and conflict-resolution abilities.
Ability to remain calm and professional while handling difficult situations.
Experience with restaurant POS systems or customer support software will be an added advantage.

What We Offer
Market-market-competitive salary based on experience
Career growth opportunities within a rapidly expanding restaurant chain
Supportive and professional work environment
Performance-based incentives

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Pune (India)
🏢 Spice Group Hotels
📍 India