Returns Executive (Procurement)

Department - Central Procurement

Reporting To - Manager Procurement

Job Purpose
The Returns Executive will be responsible for managing the end-to-end vendor return lifecycle, ensuring timely processing of return claims, coordinating reverse logistics and minimizing inventory write-offs through effective execution and stakeholder management.

Key Responsibilities
Vendor Returns Management
Manage end-to-end return processes with pharmaceutical vendors.
Coordinate approvals, return authorizations, and documentation with vendors.
Track pending return claims and ensure timely closure.
Reverse Logistics
Plan and coordinate return pickups from warehouses.
Liaise with warehouse, transport, and vendor teams for smooth execution.
Monitor return shipment status until successful closure.
Near-Expiry Inventory Management
Identify SKUs approaching expiry.
Coordinate timely returns to vendors to minimize write-offs.
Track return eligibility as per vendor policies.
Reconciliation & Documentation




Reconcile physical returns against system records.
Ensure issuance and receipt of credit notes.
Maintain complete documentation for audits and compliance.
MIS & Reporting
Publish periodic dashboards covering:
Return value o Pending return ageing o Vendor-wise performance
Credit note status o Write-off prevention metrics
Cross-functional Coordination Work closely with:
Procurement Warehouse Operations Finance Supply Chain Vendor Partners to ensure timely execution of return activities.
Process Improvement
Identify bottlenecks in the return lifecycle.
Drive automation and process standardization initiatives.
Improve turnaround time (TAT) for vendor returns.

Desired Skills
Solid analytical and coordination skills Excellent follow-up and stakeholder management
Positive knowledge of MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, basic formulas) Ability to work with large datasets
Attention to detail

📌 Return Executive Procurement Mumbai
🏢 Truemeds India
📍 Mumbai