DESCRIPTION:
GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have solid ownership and earn trust with our customers to facilitate timely payment.
Understanding of Accounts Receivables process
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain positive client relationships, both internally and externally




Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity & quality goals
Reconcile complex accounts and have excellent attention to detail
BASIC QUALIFICATIONS:
Bachelor's degree in accounting and commerce (B. Com)
Knowledge of Excel at an advanced level

Knowledge of Excel at an advanced level

PREFERRED QUALIFICATIONS:
3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billin

📌 Sr Finops Analyst Hyderabad
🏢 ADCI HYD 13 SEZ - H84
📍 Hyderabad