Location: Thiruvananthapuram, Mannanthala
Employment Type: Full time
Job Summary
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain products and services to customers and answer their questions.
Identify customer needs and recommend suitable products or services.
Generate leads and convert them into sales.
Follow up with customers to close sales and maintain relationships.
Achieve daily, weekly, and monthly sales targets.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Handle customer objections professionally and resolve concerns.
Coordinate with other departments to ensure customer satisfaction.
Stay updated on product knowledge, pricing, and promotional offers.
Required Qualifications
Bachelor's degree.
3 years of experience in business development executive,customer service.
Excellent verbal communication and interpersonal skills.
Basic computer knowledge and familiarity with MS Office and CRM software.
Robust persuasion, negotiation, and closing skills.
Ability to work under pressure and meet sales targets.
Preferred Skills
Positive attitude and self-motivation.
Solid listening and problem-solving abilities.
Time management and organizational skills.
Ability to build rapport with customers quickly.
Fluency in English.
Key Performance Indicators (KPIs)
Number of outbound calls made.
Lead conversion rate.
Monthly sales revenue.
Customer satisfaction and retention.
Achievement of sales targets.
Advantages:
Competitive salary with performance-based incentives.
Training and career development opportunities
Friendly and supportive work environment.
Opportunities for career growth within the organization.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
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