Senior Sales & Operations Manager - Haj & Umrah

Location: Mumbai
Experience: 5+ Years in Haj, Umrah, or Travel Industry

Responsibilities:
Lead and manage the entire Haj & Umrah business operations.
Drive B2C sales and achieve monthly and annual revenue targets.
Build and supervise Sales, Visa, Ticketing, Hotel Reservations, Transport, and Customer Support teams.
Oversee visa processing, flight bookings, hotel allotments, transportation, and documentation.
Ensure smooth coordination between sales and operations departments.
Develop sales and marketing strategies to increase pilgrim registrations.
Handle key customer relationships and resolve escalations.
Monitor service quality and customer satisfaction.
Recruit, train, and manage team members.
Maintain relationships with airlines,



hotels, transport providers, and suppliers.
Ensure compliance with company policies and Saudi regulations.

Requirements:
Minimum 5 years of experience in Haj, Umrah, or Travel Management.
Robust leadership, sales, and operational management skills.
Experience managing teams and end-to-end travel operations.
Excellent communication and problem-solving abilities.

Package:
Salary: ₹55,000 - ₹75,000 per month (based on experience)
Performance Incentives
Annual Bonus

Pay: ₹1,000.00 - ₹3,200.00 per day

Work Location: In person

📌 Senior Travel Consultant Mumbai
🏢 al muqaddas tours and travels
📍 Mumbai