Senior Front Office Executive - Jungle Park Resort, Wayanad

Location: Vythiri, Wayanad
Employment Type: Full-Time
Salary: ₹20,000 - ₹25,000 per month
Accommodation & Meals: Provided

About Us

Jungle Park Resort is a luxury jungle retreat located atop one of Wayanad's highest mountains, approximately 4,500 ft above sea level. Surrounded by 900 acres of dense rainforest and overlooking a misty lake, the resort offers guests a unique blend of wilderness, comfort, and authentic hospitality.

We are looking for a passionate and guest-focused Front Office Executive who enjoys nature, loves interacting with people, and is comfortable living and working in a peaceful forest setting.

Key Responsibilities
Welcome guests and manage smooth check-in and check-out procedures.
Handle reservations, room allocations, and guest requests efficiently.
Coordinate with housekeeping, kitchen, maintenance, and operations teams to ensure seamless guest experiences.
Maintain guest records and update PMS/front office systems accurately.




Assist guests with information about resort activities, sightseeing, jeep safaris, nature experiences, and local attractions.
Handle guest feedback and complaints promptly and professionally.
Prepare daily reports and maintain front office documentation.
Ensure high standards of hospitality and guest satisfaction throughout the guest journey.
Support resort operations whenever required.

Requirements:
Minimum 2 years of experience in Front Office, Guest Relations, Reception, or a similar hospitality role.
Positive communication skills in English.
Friendly, confident, and guest-focused personality.
Basic computer knowledge and familiarity with hotel reservation systems/PMS.
Strong organizational and problem-solving abilities.
Ability to work independently and take ownership of front office operations.
Comfortable living and working in a remote resort setting.
Interest in nature, outdoor experiences, and interacting with

📌 Front Office Executive Lakkidi (India)
🏢 GREENESCAPES RESORTS AND HOSPITALITY MANAGEMENT PRIVATE
📍 India