About the Role

We are looking for a confident Tele Calling Executive to handle inbound enquiries and walk-in counselling at our center. The executive should have strong communication skills and the ability to convert enquiries into admissions. This is a 100% in office role - no work from home.

Key Responsibilities
Handle inbound calls and walk-in enquiries from parents/students regarding ARK’s courses, batches, and fees
Counsel parents on the right program based on the child’s class, school, and learning needs
Explain ARK’s teaching methodology, faculty, and success stories clearly and professionally
Schedule and coordinate demo classes with the academic team
Maintain a detailed enquiry log and follow up with interested parents who visited/called us first
Achieve monthly admission targets set by the management
Maintain daily reports on enquiries handled, demos scheduled, and conversions achieved




Share parent feedback with management to improve services
Note: This role does not involve cold calling. You will only respond to parents who contact us first

Requirements:
Excellent verbal communication skills in Tamil and English. Hindi is an added advantage
Pleasant, patient, and qualified phone/in-person manner
Basic computer knowledge - MS Excel, WhatsApp, and CRM usage
Prior experience in counselling, front office, or admission roles preferred. Freshers with positive communication can apply
Target-oriented and committed to converting enquiries
Minimum HSC/Diploma/Graduate in any discipline
Must be willing to work from ARK Center - St. Thomas Mount. No work from home
Commitment to work with us for minimum 6 months

Work Location: In person

📌 Tele Calling Executive Guindy
🏢 ARK, Learning Arena
📍 Guindy