Location: Vadodara, India
Department: Operations
Shift: 12 PM to 9 PM U.S. business hours (adaptable/overlap required)
Band: B5

About the Role

Key Responsibilities
Document Review: Validate probate documents such as Death Certificates, Court Orders, Heirship records, and Trust/Estate files.
Deficiency Resolution: Identify missing documentation and coordinate follow‑ups.
Claimant Onboarding: Maintain accurate claimant/case records in internal systems.
Inventory Management: Track queues, aging reports, and workflow adherence to SLAs.
Reporting: Prepare MIS reports, dashboards, productivity trackers, and deficiency reports.
Client Coordination: Engage with U.S. stakeholders and local counsel for updates and issue resolution.
Process Improvement: Support SOP maintenance, governance controls, and reporting automation.
Cross‑Training: Participate in business continuity and knowledge‑sharing activities.

Requirements:
Bachelor’s degree (commerce preferred).
3+ years of experience in MNC operations with client interaction and document processing.




Preferred exposure to legal documentation review and U.S. probate operations.
Robust knowledge of inventory management and workflow coordination.

Technical Skills
Advanced Excel: Pivot Tables, XLOOKUP/VLOOKUP, Power Query, Dashboards, Macros.
SQL: Querying, joins, and data extraction.
Power BI: Dashboard creation, KPI reporting, and visualization.
Preferred: Familiarity with AI tools, Microsoft Copilot, Jira advanced functions, and Rovo agents.

Professional Skills
Solid verbal and written communication for U.S. stakeholder engagement.
Ability to manage high‑volume tasks and strict deadlines.
Solution‑oriented mindset with workflow improvement focus.
Self‑driven, adaptable, and ready for higher responsibilities.
Excellent customer service, interpersonal, and critical thinking skills.

Pay: ₹250,000.00 - ₹550,000.00 per year

Work Location: In person

📌 Probate Analyst Vadodara
🏢 MVP Consults Private
📍 Vadodara