We are seeking a proactive and customer-focused Software Implementation Specialist to manage software implementations while serving as the primary point of contact for assigned customer accounts. This role requires excellent communication skills, robust account management abilities, and the capability to build lasting client relationships throughout the implementation lifecycle.

Key Responsibilities
Lead end-to-end software implementation projects for recent customers.
Gather and document customer business requirements.
Configure software based on customer needs and implementation plans.
Coordinate implementation timelines and project milestones.
Conduct product demonstrations and user training sessions.
Perform system testing and validate configurations before go-live.
Troubleshoot implementation issues and coordinate resolutions with technical teams.
Provide implementation documentation and user guides.




Support customers during go-live and post-implementation stabilization.
Build strong relationships with customers to ensure successful adoption.

Key Skills
Account Management
Customer Relationship Management
Software Implementation
Client Onboarding
Project Coordination
Business Requirement Gathering
Excellent Written & Verbal Communication
Stakeholder Management
Presentation & Training
Problem Solving
Time Management
Cross-functional Collaboration

Qualifications:
BCA, B.Com, M.Com, BBA, MBA, or an equivalent degree.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Health insurance
Paid sick time
Paid time off

Work Location: In person

📌 Software Implementation Mysuru
🏢 InHawk IT Solutions
📍 Mysuru