Position: Customer Support Executive
Location: Vadodara
Employment Type: Full time

Key Responsibilities
Handle inbound and outbound customer interactions professionally.
Resolve customer queries, complaints, and service requests in a timely manner.
Provide accurate information about products, services, and company policies.
Maintain detailed records of customer interactions in the CRM system.
Escalate complex issues to the appropriate department when necessary.
Ensure high levels of customer satisfaction and service quality.
Meet individual and team performance targets.

Requirements:
Excellent verbal and written communication skills in English.
Solid problem-solving and customer-handling abilities.
Basic computer knowledge and typing skills.
Ability to work in rotational shifts, including weekends if required.
Positive attitude and willingness to learn.
Freshers can apply; prior customer service experience is an advantage.

Pay: ₹12,457.24 - ₹22,000.00 per month

Work Location: In person

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