Job Purpose

To manage day-to-day office administration along with dispatch coordination, customer communication, material purchasing, vendor coordination, documentation, and internal coordination with the Sales, Purchase, Accounts, and Service teams.

Key Responsibilities
Office Administration
Manage day-to-day office administrative activities and ensure smooth office operations.
Maintain office records, documents, files, and key company data.
Maintain office stationery and administrative requirements.
Coordinate with internal departments for routine office requirements.
Dispatch & Logistics Management
Manage complete dispatch activities from order readiness to material delivery.
Coordinate with the Stores and Accounts teams for timely dispatch.
Prepare and verify dispatch documents such as Invoice, E-Way Bill, Delivery Challan, Packing List, LR/GR, and other required documents.
Coordinate with transporters and courier agencies for material pickup and delivery.
Track dispatched materials and maintain proper delivery status records.




Follow up with transporters regarding delayed or pending deliveries.
Coordinate with customers regarding dispatch schedules and expected delivery dates.
Maintain dispatch records and proof of delivery (POD).
Ensure that the correct material is dispatched against the respective customer PO/order.
Customer Handling & Coordination
Coordinate with customers regarding order status, dispatch, delivery, documentation, and payment-related queries.
Share quotations, order confirmations, dispatch details, invoices, and other required documents with customers.
Follow up with customers for pending information, purchase orders, approvals, and delivery confirmations.
Coordinate customer complaints and forward technical/commercial issues to the concerned department.
Maintain positive qualified relationships with existing customers.
Support the Sales Team in day-to-day customer coordination and foll

📌 Office Administration Indore
🏢 RST Engineering India
📍 Indore