Company and benefits
Job ID
IMPLE018728
Employment Type
Regular
Work Style
hybrid
Location
Noida,UP,India
Role
Implementation Representative II
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, perks you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Duties and Responsibilities:
Work directly with UKG Pro Payment Services customers and State/Local tax agencies
Registers/applies for State/Local payroll tax identification numbers on behalf the client
Works collaboratively with cross functional work groups
Coordinates and/or facilitates Tax ID’s to be configured in the UKG Tax Software System.
Prioritize, organize, and execute project work to meet customer deliverables
Participate and/or facilitate customer conference calls to provide status updates
Provide project status updates frequently to customer
Sets explicit expectations w/customer including any changes to original project timeline
Provide outstanding customer service via written and verbal communication
Meets & respond timely to project SLA’s & inquiries
Generate tax agency follow up & correspondence
Required Qualifications:
Experience working independently in a fast paced and rapidly changing setting, as well as collaborating and coordinating with multiple stakeholders, both internal and external
Intermediate Excel
Smartsheet knowledge is a plus
AI knowledge is a plus
Basic knowledge of payroll fundamentals
General knowled