PROXIMUS - BOUTIQUE HOTEL APARTMENTS

Position: Front Office Executive (Day Shift)

Reports To: Senior Operations Manager

Purpose of the Role

To ensure smooth front office operations, provide excellent guest service, manage reservations, and maintain a skilled first impression of Proximus.

Key Responsibilities
Handle guest check-ins and check-outs.
Manage reservations from OTA, direct, corporate, and walk-in sources.
Attend phone calls, WhatsApp messages, and guest enquiries promptly.
Coordinate room allocation with housekeeping.
Assist guests with information, requests, and local guidance.
Ensure guest registration and documentation are completed accurately.
Coordinate airport transfers and guest transportation requests.
Handle billing, invoices, and payment collections.
Maintain reservation records and daily reports.




Escalate guest complaints and operational issues to management.
Ensure reception, lobby, and guest-facing areas are clean and presentable.

Key Expectations
Skilled grooming and communication.
Positive and guest-friendly attitude.
Strong coordination with housekeeping and operations teams.
Accuracy in reservations and billing.
Prompt response to guest requests.

Shift: Day Shift
Location: Proximus - Boutique Hotel Apartments

Pay: ₹16,000.00 - ₹24,000.00 per month

Advantages:
Flexible schedule
Food provided
Paid time off

Experience:
Front desk: 1 year (required)

Language:
English, Hindi (required)

Work Location: In person

📌 Front Office Assistant Bengaluru
🏢 Proximus
📍 Bengaluru