DESCRIPTION:
Amazon - where builders can build We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team

Purview of a Team Lead

Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

Responsibilities include, but are not limited to
Managing a shift, constantly identifying prospects to improve team performance and owning associated change management.
Developing and/or referring to performance metrics to drive team performance and business results.
Identifying the business impact of trends and making data backed decisions.
Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.




Ability to handle large number of ground force effectively to achieve shift level deliverables.

A day in the life

Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

Responsibilities include, but are not limited to
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
Identifying the impact of trends and making data backed decisions.
BASIC QUALIFICATIONS:
1+ years of customer-facing setting, warehousing, logistics or manufacturing experience
Bachelor's degree
Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS:
Experience with Excel

📌 Team Lead, Team Lead Hyderabad
🏢 ASSPL - Telangana - D82
📍 Hyderabad