First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc
Printer installation, configuration, and troubleshooting Data back up and transfer in system
Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection

Required Experience:

2 yrs

Required Skills:
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA
Education:
BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Desktop Support Engineer Kolkata
🏢 Cms IT Services
📍 Kolkata