19 Aug
|
Pushpanjali Medi India
|
Kolkata
19 Aug
Pushpanjali Medi India
Kolkata
We are urgently looking for dynamic persons, able to building and maintaining robust relationships with existing clients and also has the capacity to identify potential customers to develop current business in medical industry.
Key Responsibilities
Develop and maintain long-term relationships with customers.
Identify new business opportunities through referrals, networking, and leads.
Explain company products and services to customers.
Handle customer inquiries, complaints, and provide timely resolutions.
Achieve monthly sales and customer acquisition targets.
Conduct follow-up calls and meetings with existing customers.
Maintain accurate customer records.
Coordinate with internal departments to ensure smooth service delivery.
Prepare daily, weekly, and monthly sales and activity reports.
Ensure compliance with company policies and industry regulations.
Participate in promotional activities, campaigns, and customer engagement events.
Required Qualifications
Bachelor's degree ( Science Preferable)
2 years of experience in customer relationship management & business development.
Required Skills:
Excellent verbal and written communication skills.
Robust interpersonal and relationship-building abilities.
Customer-focused attitude.
Good negotiation and persuasion skills.
Problem-solving and conflict-resolution skills.
Basic knowledge of MS Office (Word, Excel, PowerPoint).
Ability to work under pressure and meet targets.
Good time management and organizational skills.
Key Performance Indicators(KPIs)
Customer acquisition and retention rate.
Sales target achievement.
Customer satisfaction score (CSAT).
Number of follow-up interactions completed.
Revenue generated from assigned territory or clients.
Complaint resolution turnaround time.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Advisor Crm Kolkata
🏢 Pushpanjali Medi India
📍 Kolkata