Job Summary

Key Responsibilities
Diagnose and resolve hardware, software, network, and system-related issues.
Manage and support cloud-based platforms such as Google Workspace and Microsoft 365.
Assist with user account creation, password resets, access management, and security permissions.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Maintain IT documentation, asset inventories, and support tickets.
Assist with onboarding and offboarding of employees by setting up and deactivating user accounts and devices.
Ensure compliance with company IT policies and security best practices.
Escalate complex technical issues to senior IT personnel when necessary.

Required Qualifications
Minimum 1 year of experience in IT Support, Technical Support, Help Desk,



or a similar role.
Solid knowledge of Google Workspace administration and troubleshooting.
Familiarity with cloud storage solutions such as Google Drive, OneDrive, Dropbox, or similar platforms.
Basic understanding of networking concepts, including Wi-Fi, VPNs, TCP/IP, and DNS.
Experience with Windows operating systems and basic MacOS support.
Excellent troubleshooting and problem-solving skills.
Robust communication and customer service abilities.
Ability to manage multiple tasks and prioritize effectively.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 It Support Specialist Bhopal (India)
🏢 Aashayein Judiciary
📍 India