Key Responsibilities

Solution Design &

- Architecture

- Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.

- Design transformation-led solutions across:

- Finance &
- Accounting (R2R, P2P, O2C)

- Procurement &

- Source-to-Pay

- Supplier Management

- Shared Services Operations

- Experience in Supply Chain functions would be Positive to have

- Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.

- Develop scalable, outcome-based solutions aligned with client business objectives.

Agentic AI &

- Digital Transformation

- Identify opportunities to embed Agentic AI capabilities into business processes.

- Collaborate with AI, Data Science, and Product teams to design:

- Autonomous workflow agents

- AI copilots

- Exception management agents

- Knowledge agents

- Predictive and prescriptive decision-support systems

- Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.

- Stay current on emerging AI, GenAI, Agentic AI, process mining, and orchestration technologies.

Proposal &

- Deal Support

- Lead solutioning activities for RFPs, RFIs, client workshops, and transformation assessments.

- Own solution response development, operating model design,



staffing strategies, and transition approaches.

- Develop pricing assumptions and value realization models in collaboration with commercial teams.

- Present solutions to C-suite stakeholders including CFOs, CPOs, COOs, and Shared Services leaders.

- Participate in deal qualification, pursuit strategy, and proposal governance processes.

Operations &

- Transformation Consulting

- Partner with Operations teams to identify transformation opportunities within existing accounts.

- Conduct process diagnostics and maturity assessments.

- Design continuous improvement roadmaps leveraging AI and automation.

- Support transition and transformation programs during deal execution.

- Develop reusable solution assets, accelerators, benchmarks, and best practices.

Enterprise Applications &

- Technology Integration

- Design business process solutions leveraging leading platforms such as:

- SAP S/4HANA

- Oracle Fusion Cloud

- Microsoft Dynamics

- Coupa

- Ariba

- ServiceNow

- Kinaxis

- Blue Yonder

- Anaplan

- Work closely with application architects to align business processes with technology architecture.

- Define integration points between ERP, workflow, analytics, and AI platforms.

📌 Principle Solution Architect (Bengaluru)
🏢 NTT DATA
📍 Bengaluru