Job Title: PreSales Consultant

Role Summary

As a PreSales Consultant at Droidal you will be the technical and domain expert who demonstrates how our agentic AI solves real RCM problems. You will act as the technical bridge between Droidal.ais product engineering and sales teams: translating customer needs into product capabilities, shaping the scope, and ensuring a smooth handover from sales to delivery so pilots convert into production. You will engage healthcare finance and IT stakeholders, design targeted solutions, and translate business outcomes into implementation plans that drive product adoption and deal closures.

Key Responsibilities

- Serve as the technical bridge between Sales and Product Engineering: translate customer requirements into actionable product/engineering work items, prioritize feasibility, and communicate engineering constraints back to sales.

- Partner with Sales and Product to qualify opportunities and map customer pain points to Droidals agentic RCM capabilities.

- Lead discovery sessions with revenue cycle leadership, billing managers, clinical coders, and IT to gather workflows, data sources, KPIs, and success criteria.

- Build and run rapid demos that use deidentified or representative payer/provider datasets to prove ROI and clinicalfinancial impact.

- Prepare technical proposals, scope documents, effort estimates, success metrics, and gotopilot plans.

- Respond to RFPs/RFIs with healthcare-specific technical content, compliance evidence, and deployment timelines.

- Present to technical and executive audiences,



articulating how agentic AI reduces operational burden and improves financial metrics.

- Support risk assessment discussions (data security, PHI handling) and provide technical controls and privacybydesign explanations.

- Coordinate handover to Delivery with comprehensive knowledge transfer; support early implementation phases to ensure deployment success translates into scaled ROI.

- Feed customer insights back to Product and Engineering to refine models, workflows, and regulatory features.

Required Qualifications

- 8+ years in presales, solutions consulting, or techno-functional selling, ideally within healthcare RCM.
- Demonstrated experience acting as a technical bridge between sales and engineering/product teams.

- Familiarity with EHR/PM integration (HL7, FHIR, APIs), payer connectivity, and typical data formats used in billing and claim exchanges.

- Practical knowledge of AI/ML concepts (model evaluation, humanintheloop, data labeling) and how they apply to automated RCM workflows.

- Comfort designing pilots and demos with deidentified/representative clinical and billing data.

- Solid presentation and stakeholder management skills; able to explain technical trade-offs to Csuite and front-line users.

Preferred

- MBA or advanced degree in business, healthcare management, or related field.

- Prior experience selling or implementing RCM, medical coding automation, denial management, or payment reconciliation solutions.

- Experience with cloud platforms (AWS/Azure/GCP), containerization, and secure deployment patterns for PHI.

- Track record of converting pilots into production deployments and quantifying financial outcomes.

📌 Presales Consultant (Chennai)
🏢 Droidal
📍 Chennai