– Lead Generation Executive

Company: Eden Critical Care Hospital, Chandigarh

Department: Business Development

Job Type: Full-Time

Experience: Fresher to 1 Year

Location: Chandigarh

Job Summary

We are looking for a confident and communication-oriented Lead Generation Executive to handle leads generated through Google Ads and other digital marketing channels. The candidate will be responsible for calling prospective patients, understanding their requirements, providing basic information about hospital services, scheduling appointments, and converting leads into hospital visits.

- Handle incoming leads received through Google Ads and other digital marketing campaigns.
- Make timely outbound calls to prospective patients and attendants.
- Understand the patient’s requirement and provide relevant information about hospital services.
- Generate and qualify leads through telephonic communication.
- Follow up with interested patients regularly.
- Coordinate with the concerned department/doctor for appointments.
- Maintain accurate records of calls, leads, follow-ups, appointments, and conversions.
- Update lead status in Excel, CRM, or other hospital software.
- Achieve daily/weekly/monthly lead conversion and appointment targets.
- Respond professionally to patient queries and maintain a positive patient experience.
- Coordinate with the marketing team regarding lead quality and campaign performance.
- Maintain confidentiality of patient information.

Duties & Responsibilities
- Calling all assigned Google Ads leads.




- Lead qualification and conversion.
- Appointment booking and follow-up.
- Maintaining daily calling and lead reports.
- Reconnecting with missed/unresponsive leads.
- Tracking hot, warm, and cold leads.
- Sharing converted leads and appointment details with the concerned hospital team.
- Meeting assigned calling and conversion targets.

Skills Required

- Excellent verbal communication skills.
- Hindi and English communication is required.
- Punjabi communication will be an added advantage.
- Valuable convincing and interpersonal skills.
- Patient and polite attitude while speaking with patients/attendants.
- Basic computer and MS Excel knowledge.
- Ability to handle multiple leads and follow-ups.
- Target-oriented and self-motivated.
- Prior experience in hospital calling, telecalling, sales, or lead generation will be preferred.

Qualification

- Minimum 12th Pass / Graduate.
- Freshers with good communication skills can apply.
- Candidates with experience in hospital telecalling, healthcare sales, digital leads, or lead conversion will be preferred.

Key Performance Indicators (KPIs)

- Number of leads contacted.
- Lead response time.
- Qualified leads generated.
- Appointments booked.
- Patient visits generated.
- Lead-to-appointment conversion.
- Follow-up completion rate.
- Monthly conversion targets.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Lead Generation Executive (Chandigarh)
🏢 Eden Hospital
📍 Chandigarh