Role & responsibilities

- Drive overall business growth and deliver sales & share targets for the E-Commerce channel.
- Build strong relationships with key customers and develop Joint Business Plans (JBP).
- Plan and execute the 6P strategy across promotions, activations, content, pricing and visibility.
- Partner with Brand, Digital, Customer Development and Operations teams to execute online strategies.
- Identify emerging E-Commerce formats, consumer trends and new business opportunities.
- Leverage analytics and platform insights to identify growth opportunities and develop long-term plans.
- Manage customer-level spends, budgets and P&L;.
- Own Customer Business Planning (CBP) and ensure effective stock planning and operational efficiencies.
- Drive customer engagement, T2T initiatives, claims management and commercial planning.
- Share E-Commerce learnings,



best practices and actionable insights across the organization.

Key Stakeholder Management Internal: Brand Managers | Regional Managers | Customer Development | Commercial | Area Managers | Analytics | E-Commerce | Digital Marketing

External: Key Customers | Stockists | Vendors / 3P Agencies | Marketing & E-Commerce Agencies

Candidate Profile

- MBA in Marketing/Sales from a Tier 1 Institute preferred.
- Engineers from Tier 1/Tier 2 institutes with strong Sales/P&L; exposure may also be considered.
- 4+ years of experience in Sales / Modern Trade / E-Commerce.
- Solid understanding of customer management, commercial planning, analytics and P&L.;
- Proven ability to work cross-functionally and build strategic customer relationships.

📌 Key Account Manager - E-Commerce - Diversity Hiring (Delhi)
🏢 Vishwa Management Services
📍 Delhi