- Role Overview Provide L2 support for .NET applications, focusing on incident resolution, debugging. Ensure system stability and performance in production environments.

- Key Responsibilities
- Handle incident management, troubleshooting, and root cause analysis.
- Debug and fix issues in .NET applications (C#,.NET) and MS SQL
- Monitor application performance and proactively identify issues.
- Manage ticket queues and ensure closure within SLAs.
- Work in in shift-based operations and on-call rotations (including weekends).
- Maintain documentation, logs, and knowledge base entries.
- Support change/patch release activities.

Required Skill

- .NET Framework: Positive knowledge of C#,.NET and MS SQL
- SQL: Knowledge in stored procedures,



query optimization, and troubleshooting.
- Debugging: Hands-on experience with issue resolution.
- Cloud Exposure: Basic knowledge of AWS/Azure.
- ITIL Processes: Familiarity with incident, problem, and change management.
- Ticketing Tools: Experience with ServiceNow or similar.
- Soft Skills: Good communication, client interaction, and teamwork.

Preferred Skills

- Experience with performance monitoring tools.
- Basic scripting skills (PowerShell, Bash, etc.).
- Knowledge of release/change management processes.

📌 Jr Dot net Developer (Bengaluru)
🏢 Zensar
📍 Bengaluru