We are looking for a IT Support Technician who can handle computer networking, laptop/desktop troubleshooting, hardware support, software installation, and basic field technical services.

The candidate should have practical knowledge of laptop and desktop repair, networking equipment, LAN setup, troubleshooting, and day-to-day IT support.

The role may involve both office-based technical work and field visits for installation, troubleshooting, and customer support.

Key Responsibilities Laptop & Desktop Repair

- Diagnose and troubleshoot laptop and desktop hardware issues.
- Handle basic to intermediate laptop repair and troubleshooting.
- Identify problems related to RAM, SSD/HDD, battery, keyboard, display, charging, motherboard, adapters, etc.
- Perform hardware replacement and upgrades as required.
- Install and configure Windows and other required software.
- Perform OS installation, formatting, driver installation, and system configuration.
- Troubleshoot system performance, booting, connectivity, and software-related issues.
- Handle basic data backup and system setup activities.
- Identify hardware faults and provide appropriate technical solutions.

Networking Responsibilities

- Install and configure LAN networks.
- Configure and troubleshoot routers, switches, access points, and other networking devices.
- Handle LAN cable installation, termination, and basic testing.
- Troubleshoot network connectivity issues.
- Configure basic IP addresses, TCP/IP, DHCP, DNS, and network settings.
- Identify and resolve internet/network connectivity problems.
- Maintain and troubleshoot office network infrastructure.




- Support Wi-Fi installation and configuration.
- Perform basic network testing and troubleshooting.

Field Technical Support

- Visit customer locations for technical support when required.
- Install and configure computers, laptops, networking devices, and related equipment.
- Attend customer complaints and troubleshoot technical issues.
- Provide on-site hardware and networking support.
- Coordinate with customers and explain technical issues in a simple manner.
- Maintain proper records of service visits and completed work.
- Ensure timely resolution of assigned technical complaints.

CCTV / IT Equipment Support

- Basic knowledge of CCTV systems and installation will be an advantage.
- Assist with installation and troubleshooting of CCTV cameras, DVR/NVR, and related networking.
- Handle basic configuration of IT and networking equipment.
- Support other computer hardware and IT-related requirements as assigned.

Required Technical Skills

- Valuable practical knowledge of Laptop & Desktop Repair.
- Knowledge of computer hardware components.
- Knowledge of Windows installation and troubleshooting.
- Knowledge of LAN networking.
- Basic knowledge of routers and switches.
- Knowledge of IP configuration and network troubleshooting.




- Basic knowledge of Wi-Fi setup and troubleshooting.
- Knowledge of LAN cable crimping/termination.
- Basic knowledge of hardware upgrades such as RAM and SSD.
- Good troubleshooting and problem-solving ability.
- Basic knowledge of CCTV will be an advantage.

Eligibility Criteria

- Qualification: ITI / Diploma / Graduate in IT, Computer Science, Electronics, Networking, or a related field preferred.
- Experience: 1–3 years preferred.
- Freshers with strong practical knowledge of computer hardware, laptop repair, and networking may also apply.
- Candidates should be comfortable with field visits.
- Candidates should have good communication and customer-handling skills.
- A two-wheeler and valid driving licence will be preferred for field support.

Preferred Candidate Profile

- Strong practical knowledge of laptop/desktop troubleshooting.
- Good networking fundamentals.
- Able to independently diagnose technical issues.
- Good customer-handling skills.
- Comfortable with field work.
- Quick learner and technically curious.
- Good communication and coordination skills.
- Responsible and punctual.
- Able to work independently as well as with a technical team.

Key Skills Laptop Repair | Desktop Repair | Computer Hardware | Networking | LAN | Router | Switch | Wi-Fi | IP Configuration | Windows Installation | Hardware Troubleshooting | CCTV | Field Support | IT Support | Customer Service

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 IT Support Technician (Pathardi)
🏢 winspire recruiters
📍 Pathardi