- Manage and update a list of leads in CRM
- Use a dialer to make calls and update their status in the CRM
- Identify right point of contact / decision maker
- Explain the product and its advantages
- Identify Interest and pass on the interested lead to the sales manager for closing
- Respond to email / chat communication and send marketing material where required
Requirements
- Able to speak in Hindi / English and communicate with Business owners
- Decent typing skills
- Ability to learn CRM and dialer software if not already known
- Have very good ownership of leads and excellent follow-ups
- Should have good interpersonal skills
- Able to communicate product features and value to customers
- Able to update notes in CRM about next steps and feedback if any from prospects