Job Title: Hotel Operations Manager

Company: Hotel Three Seasons

Employment Type: Full-Time

Job Summary

We are looking for an experienced and responsible Hotel Operations Manager to oversee the day-to-day operations of the hotel, ensure smooth coordination between departments, and maintain high standards of guest service and operational efficiency.

Key Responsibilities

- Manage and oversee daily hotel operations across all departments.
- Supervise and coordinate Front Office, Housekeeping, Restaurant, and other operational teams.
- Ensure excellent guest service and handle escalated guest concerns professionally.
- Monitor staff performance, attendance, discipline, and service standards.
- Coordinate with department heads to ensure smooth daily operations.
- Ensure hotel SOPs, quality standards, and safety procedures are followed.
- Monitor room occupancy, reservations, guest feedback, and overall hotel performance.
- Oversee restaurant and guest-service operations when required.
- Conduct regular team meetings and operational briefings.
- Identify operational issues and implement effective solutions.
- Monitor inventory, supplies, and operational expenses.
- Coordinate with management regarding revenue, costs, staffing, and operational requirements.




- Review daily reports and prepare operational updates for management.
- Support staff recruitment, training, and performance development.
- Ensure compliance with hygiene, safety, and hotel policies.
- Assist in planning and executing special events, promotions, and hotel activities.

Requirements

- 4–7 years of experience in hotel/hospitality operations, preferably in a managerial role.
- Strong knowledge of hotel operations and departmental coordination.
- Excellent leadership and team-management skills.
- Strong communication and problem-solving abilities.
- Valuable understanding of guest service and hospitality standards.
- Ability to manage multiple departments and priorities effectively.
- Good knowledge of hotel management systems and operational reporting.
- Strong decision-making and organizational skills.
- Willingness to work flexible hours, weekends, and holidays when required.

Key Skills

⁷Hotel Operations | Team Management | Guest Relations | Front Office | Housekeeping | Food & Beverage | Staff Management | Cost Control | Problem Solving | SOP Implementation | Leadership

Pay: ₹30,000.00 per month

Work Location: In person

📌 Hotel Operations Manager (Mathura)
🏢 Hotel Three Seasons
📍 Mathura