19 Aug
|
Michael Page
|
India
19 Aug
Michael Page
India
About Our Client
Our client is a leading consumer-focused organisation known for transforming customer experiences through technology, innovation, and design-led solutions. With a rapidly expanding footprint and ambitious growth plans, they are focused on strengthening their retail and direct-to-consumer sales operations across key markets.
Job Description
Lead the overall B2C sales strategy for the COCO business model.
Drive revenue growth, profitability, and market penetration across regions.
Manage and optimise sales performance across company-owned retail locations.
Develop and execute plans for customer acquisition, conversion, and retention.
Establish sales targets, KPIs, and performance management frameworks.
Build, mentor, and lead large, geographically distributed sales teams.
Collaborate with marketing, operations, product, and customer success teams to enhance business outcomes.
Analyse market trends, competitor activities, and customer insights to identify growth prospects.
Ensure operational excellence and a consistent customer experience across all touchpoints.
Drive process improvements, forecasting accuracy, and business planning initiatives.
The Successful Applicant
Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
12+ years of experience in B2C sales leadership roles.
Proven experience managing large-scale COCO retail or consumer sales operations.
Solid track record of delivering revenue growth and exceeding sales targets.
Experience leading multi-location teams and scaling sales functions.
Excellent stakeholder management, negotiation, and leadership skills.
Solid analytical capability with a data-driven decision-making approach.
Familiarity with customer-focused, retail, home improvement, consumer durables, or allied
What's on Offer
Opportunity to lead a large and expanding B2C sales business.
Significant ownership and visibility with senior leadership.
Competitive com
📌 General Manager Mumbai (India)
🏢 Michael Page
📍 India