Act as primary Functional SPOC for Order to Cash (O2C) processes.
Be the Customer Facing SPOC to Business Leads, and lead Requirements Elicitation - Collation activities
Advise, consult and work out optimum Solution(s) based on Business needs - and document them
Liaison with Business Leads on the proposed functionality and get Business Buy-In
Competent on PPM areas like Project: Setup / Cost Collation / Contracts / Billing
Own functional areas including:
Accounts Receivable (AR)
Customer master data & profiles
Billing, invoicing, receipts, adjustments, aging, reconciliation,
and Refunds
Ensure accurate accounting flow from AR to GL.
Validate accounting entries via Subledger Accounting (SLA).