Company:

Onward Workspaces

Location:

Delhi

Employment Type:

Full-time

Experience:

2–4 years

Industry:

Coworking / Commercial Real Estate / Facilities / Hospitality

About the Role

Onward Workspaces is looking for a proactive and hands-on Facility Executive to manage the day-to-day facility and operational requirements of our coworking centre.

The role will be responsible for ensuring that the centre is clean, functional, safe, well-maintained and client-ready at all times

. The ideal candidate should be comfortable managing vendors and support staff, coordinating maintenance, resolving client issues and taking ownership of day-to-day centre requirements.

This is a hands-on role suited to someone who enjoys working on the ground and solving operational issues quickly.

Key Responsibilities Centre & Facility Operations

- Manage the day-to-day facility operations of the coworking centre.
- Ensure the centre is clean, well-maintained, organized and ready for clients throughout operating hours.
- Conduct regular checks of workstations, meeting rooms, common areas, washrooms, pantry and other facilities.
- Monitor electricity, water supply, internet, AC/HVAC, lighting, plumbing and other essential services.
- Identify maintenance issues proactively and ensure timely resolution.
- Maintain daily facility checklists and operational records.

Housekeeping, Security & Support Staff

- Supervise housekeeping, security, pantry and other support staff deployed at the centre.
- Monitor attendance, grooming, discipline and work quality of support staff.
- Ensure adequate manpower coverage during operating hours.
- Coordinate replacements in case of absenteeism.
- Ensure that service standards are consistently maintained.

Vendor & AMC Management

- Coordinate with facility vendors, technicians and service providers.




- Raise and follow up on maintenance/service requirements until closure.
- Monitor vendor performance and ensure timely completion of work.
- Coordinate scheduled preventive maintenance and AMC visits.
- Maintain records of service visits, complaints and maintenance activities.

Client & Member Experience

- Act as a first point of contact for facility-related concerns raised by clients and members.
- Respond to operational complaints promptly and ensure proper closure.
- Ensure meeting rooms, common areas and client-facing spaces are maintained to Onward's standards.
- Coordinate with the Centre Manager/Operations team for client requirements and escalations.
- Maintain a professional and welcoming environment for members and visitors.

Inventory & Administrative Operations

- Monitor and maintain inventory of housekeeping materials, pantry supplies, stationery and other operational consumables.
- Maintain stock records and raise requirements in advance to avoid shortages.
- Monitor usage and minimize unnecessary wastage.
- Maintain records of assets, equipment and facility-related items at the centre.

Safety & Compliance

- Ensure basic workplace safety standards are followed across the centre.
- Report incidents, damages, hazards and safety concerns immediately.
- Coordinate with relevant teams during emergencies or urgent facility issues.
- Ensure vendors and deployed personnel follow applicable safety and operational guidelines.

Reporting





- Maintain daily/weekly facility and maintenance reports.
- Track open and closed complaints and maintenance requests.
- Report recurring issues and operational concerns to the Centre Manager/Operations Head.
- Escalate critical issues promptly and ensure appropriate follow-up until resolution.

What We're Looking For

- 2–4 years of experience in facility management, coworking, commercial real estate, hospitality, workplace operations or a similar environment .

- Experience managing housekeeping, security, pantry or other support staff.
- Experience coordinating with external vendors and maintenance teams.
- Good understanding of basic electrical, plumbing, AC/HVAC and general facility maintenance is preferred.

- Good communication and interpersonal skills.
- Ability to handle client/member concerns professionally.
- Strong follow-up and problem-solving skills.
- Comfortable working independently and taking ownership of centre-level issues.

- Basic knowledge of MS Excel, email and reporting tools.

The Right Fit for This Role We are looking for someone who is:

- Hands-on and proactive
- Good with people and vendors
- Quick at resolving operational issues
- Detail-oriented
- Comfortable taking ownership
- Skilled in dealing with clients and members
- Able to manage multiple operational requirements at the same time

Prior experience in a coworking space, business centre, commercial office, hotel, facility management company or commercial property will be an advantage. Why Join Onward Workspaces?

You will be part of a growing coworking and workplace business where you will have direct ownership of the day-to-day centre experience and the opportunity to grow with the organization.

Interested candidates can apply with their updated CV at [email protected]

📌 Facility Executive (Delhi)
🏢 Onward Workspaces
📍 Delhi