20 Aug
|
SparkSphere Venture Private
|
Noida
20 Aug
SparkSphere Venture Private
Noida
Job Overview
We are looking for an E-Commerce Account Executive to manage and grow e-commerce accounts across online marketplaces and brand stores. The ideal candidate should be comfortable handling product listings, orders, inventory, promotions, performance tracking, and day-to-day account operations.
Key Responsibilities
- Manage day-to-day operations of assigned e-commerce accounts.
- Create, update, and optimize product listings, including titles, descriptions, images, pricing, and attributes.
- Monitor orders, cancellations, returns, refunds, and customer issues.
- Coordinate with inventory and operations teams to maintain product availability.
- Track sales, revenue, orders, conversion, and other key account metrics.
- Manage promotional activities, offers, and campaigns on e-commerce platforms.
- Identify issues affecting account performance and take corrective action.
- Maintain accurate product, pricing, and inventory data.
- Coordinate with internal teams for order fulfillment and timely issue resolution.
- Prepare regular performance reports and share actionable insights.
- Monitor competitors, pricing, products, and market trends.
- Ensure account health, catalog quality, and platform compliance.
- Handle day-to-day communication with marketplace/platform support teams.
Required Skills
- 1–3 years of experience in e-commerce account management or marketplace operations.
- Good understanding of e-commerce platforms and seller dashboards.
- Strong knowledge of Excel/Google Sheets.
- Ability to work with product catalogs, inventory, pricing, and sales data.
- Good analytical and problem-solving skills.
- Strong communication and coordination skills.
- Attention to detail and ability to manage multiple tasks.
- Basic understanding of digital marketing and e-commerce metrics is preferred.
Key Performance Indicators (KPIs)
- Sales & revenue growth
- Order volume and conversion rate
- Catalog/listing accuracy
- Inventory availability
- Order processing and fulfillment performance
- Reduction in cancellations and returns
- Campaign & promotion performance
- Account health and issue resolution
- Timely reporting and operational accuracy
What We Are Looking For
Someone who can take ownership of an e-commerce account end-to-end, identify problems proactively, coordinate with different teams, and continuously work towards improving sales and account performance.
Pay: ₹9,789.66 - ₹22,000.00 per month
Benefits
- Versatile schedule
- Paid time off
Work Location: In person
📌 E-Commerce Account Executive (Noida)
🏢 SparkSphere Venture Private
📍 Noida