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We are hiring Customer Support Executives to join the backend operations team of Bellowells Comprehensive School Health Program. The selected candidates will be responsible for handling queries from parents, school staff, and internal teams, ensuring smooth communication and providing prompt resolutions related to program activities and student reports.

Roles Responsibilities +

- Respond to incoming queries via phone, email, or messaging platforms in a timely and professional manner
- Provide accurate information regarding student health reports, program schedules, and assessments
- Coordinate with internal teams to resolve issues
- Maintain detailed records of interactions and escalate concerns when necessary
- Assist in follow-up calls related to reports, documentation, and logistics
- Ensure smooth and empathetic communication with parents, school staff, and field teams

Qualifications +
- Bachelor s degree in any field
- Valuable communication skills in Hindi and English (written and spoken)
- Proficiency in using email,



Google Sheets, and basic CRM or communication tools
- Prior experience in customer service or support is preferred
- Ability to handle sensitive conversations with professionalism and empathy
- Office-based role; must be comfortable with structured reporting and coordination

Benefits +
- Competitive and timely salary
- Opportunity to contribute to a public health and education program with high social impact
- Office-based role with structured working hours
- Supportive team environment with on-the-job training
- Gain experience in stakeholder communication and backend operations

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Professional (Shimla)
🏢 Bellowell
📍 Shimla