Company Description Fingrow Capital Pvt. Ltd. is a growing financial services organization focused on providing accessible and customer-centric lending solutions. The company is building a robust presence in retail finance with a particular emphasis on gold loan products and related services. Fingrow Capital aims to combine robust risk management with effective operations to deliver reliable and transparent financial offerings. Team members are encouraged to contribute to scalable processes, sustainable growth, and high standards of customer experience.
Role Description The Senior Manager / AVP – Gold Loan Business & Operations at Faridabad will lead and manage the gold loan vertical, ensuring smooth branch operations, business growth, and compliance with internal and regulatory guidelines. This full time, on-site role based in Faridabad involves overseeing daily gold loan processing, supervising valuation and documentation, and implementing policies and SOPs for branch and back-office operations. The position is responsible for driving sales targets, monitoring portfolio quality,



managing risk and audit requirements, and optimizing processes for efficiency and customer satisfaction. The role also includes coordinating with cross-functional teams, mentoring and training staff, tracking performance metrics, and preparing regular business and operations reports for senior leadership.
Qualifications
Graduate/MBA/CA preferred.
8–12 years’ experience in gold loans.
Minimum 3–5 years managing multiple branches or a cluster.
Experience with an established NBFC/bank such as Muthoot Finance, Manappuram, IIFL Finance, HDB Financial Services, Fedfina, Rupeek or another established gold-loan lender.
Personally experienced in:
Gold appraisal and fraud detection
Gold-loan LOS/LMS
LTV and pricing
Packet sealing and vault custody
Branch audits and reappraisal
Collections and auction
Branch launch and employee training
RBI, KYC and AML compliance
Current

📌 Senior Manager Faridabad
🏢 Fingrow Capital
📍 Faridabad